Last Updated: 07 October 2026
33pro is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information.
33pro collects various types of personal information necessary to provide our services and improve your experience:
33pro collects information directly from you when you register, play, or contact support. We also automatically collect certain technical data when you use our website or app.
33pro uses your personal data for the following purposes:
33pro processes your data (a) to fulfill contractual obligations, (b) to comply with legal requirements, (c) to protect the legitimate interests of 33pro and others, and (d) with your consent (where applicable).
33pro respects your privacy and does not sell your information. However, we may share data with third parties in the following circumstances:
| Third-Party Type | Shared Information | Purpose |
|---|---|---|
| Payment Providers | Name, phone number, transaction amount | To process deposits and withdrawals |
| Game Providers | User ID, bet data, wins and losses | Game management and RTP verification |
| Verification Services | ID document, full name, date of birth | KYC and Age Verification |
| Marketing Partner | Email, preferences (with consent) | Delivering Targeted Advertising |
| Hosting Provider | All Stored Data (Encrypted) | Server & Database Maintenance |
| Regulatory Authorities | All data as required | Licensing & Compliance |
| Law Enforcement | As required by legal requests | Investigations and Court Orders |
When we share data with third parties, we ensure they are bound by appropriate agreements and safeguards. All third parties are required to comply with GDPR and other applicable data protection laws.
33pro uses industry-standard technology and practices to protect your personal information:
All data transmissions are secured with SSL/TLS 256-bit encryption. Passwords are encrypted using bcrypt hashing. Sensitive data is stored in the database with AES-256 encryption.
All servers are hosted in physically secured data centres. Regular security patches and updates applied. DDoS protection and firewall systems in place. 24/7 security monitoring.
Only authorized staff can access data. Multi-factor authentication is mandatory. All access is logged and audited. Non-disclosure agreements are signed.
Annual penetration testing by a third-party security firm. Monthly vulnerability scans. ISO 27001 and PCI DSS compliance. Verification by independent auditors.
33pro uses cookies and similar technologies to enhance your browsing experience and deliver our services:
You can delete or block cookies at any time through your browser settings. Keep in mind that disabling certain cookies may prevent some 33pro features from working correctly. You can opt out of marketing and analytics cookies via "Cookie Preferences" in your account settings.
Under GDPR and other applicable data protection laws, you have the following rights:
To exercise these rights, email us at [email protected] or visit "Privacy Settings" in your account. We will respond within 1 month of verifying your identity.
33pro retains your personal data only for as long as necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | While account is active + 7 years | Legal Obligations & Dispute Resolution |
| Transaction Records | 7 years from the date of transaction | Tax, Audit & AML Requirements |
| KYC Documents | 5 years after account closure | Regulatory Requirements |
| Game History | 3 years | Dispute Resolution & RTP Verification |
| Marketing Data | Until consent is withdrawn | Legitimate Interest (you may opt out) |
| Chat Log | 2 Years | Customer Service Standards and Training |
| Cookies | 1–24 months (depending on type) | Session & Preference Management |
Once the retention period expires, we securely delete or anonymize your data so you can no longer be identified.
33pro follows strict policies to protect minors:
33pro verifies age using third-party verification services. A government-issued ID must be submitted before the first withdrawal.
33pro may update this Privacy Policy from time to time. When changes are made, we will:
Continued use of 33pro after any changes indicates your acceptance of the updated policy. If you do not agree with the changes, you may close your account.
For any privacy-related questions, concerns, or requests, please contact 33pro:
33pro offers a range of responsible gaming tools to help you stay in control of your spending:
To set a deposit limit:
Other Tools:
Important: Decreasing a limit takes effect immediately, but increasing it requires a 24-hour waiting period. This helps protect against impulsive decisions. For more details Responsible Gaming Visit the page.
At 33pro, bet settlement for cancelled, suspended, or interrupted matches follows specific rules. These rules vary by sport:
Football:
Cricket:
Tennis:
General Rules:
Detailed sport-specific rules Terms & Conditions in the "Sports Betting Rules" section.
Your data is protected and regulated. Choose 33pro for a safe, transparent, and trustworthy gaming experience.
For users aged 18 and above. Play Responsibly।