33pro believes gaming should be fun and responsible. We're here to help you play safely and stay in control.
Responsible gaming means playing in a way that doesn't negatively impact your life. At 33pro, we want you to enjoy gaming — but always stay in control.
Online casino and Sports Betting are great forms of entertainment. Millions of people play safely and enjoy them every day. But for some, gaming can become a problem when it gets out of control.
33pro is committed to preventing problem gambling and supporting those who need help. We provide a range of tools and resources to help you keep your gaming habits in check.
Gaming is for entertainment only. It should never be treated as a source of income or a solution to financial problems. Only bet what you can afford to lose.
Watch for these signs — if several apply to you, seek help
Answer the following questions honestly:
If you answered "yes" to more than one question, please seek help.
Use these tools to keep your gaming in check
You can set a daily, weekly, or monthly deposit limit. Once set, you won't be able to exceed it.
How to set it up:
Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period.
Limit how long you can play in a single session. You'll be automatically logged out when the time is up.
Available options: 30 minutes, 1 hour, 2 hours, 4 hours, 8 hours
You'll receive a warning 10 minutes before your session ends.
A popup will appear at set intervals to remind you of your playing time and spending. It helps you stay aware and in control.
Frequency: Every 15, 30, 45, or 60 minutes
You can exclude yourself from 33pro for a set period or permanently. During this time, you won't be able to log in, deposit, or play.
Duration:
This cannot be cancelled before the exclusion period ends.
Set the maximum amount you can lose within a given period. Once you reach this limit, you won't be able to continue playing.
Applicable: Daily, Weekly and Monthly Loss Limits
View your full gaming history — how much you've deposited, wagered, won, or lost.
This data will help you understand your habits and keep them in check.
You're not alone — help is available and it works
If you feel gambling is having a negative impact on your life, don't wait to seek help. The sooner you reach out, the better.
Bangladesh Gaming Helpline
09610000000 (24/7)
Confidential Support
Live chat available 24/7
Professional Therapy
Contact Us for Referrals
Globally recognized problem gambling support organizations:
The world's largest support group for problem gamblers. Anonymous meetings and a 12-step recovery program.
Website: www.gamblersanonymous.org
Provides free information, advice, and support. Online chat, forums, and a helpline are available.
Website: www.gamcare.org.uk
The UK's leading responsible gaming organisation. Information, support, and treatment services.
Website: www.begambleaware.org
If someone close to you is struggling with a gambling problem:
GamAnon offers support groups for family and friends.
33pro's support and all assistance services are completely confidential. Your information will never be shared with anyone.
Following these guidelines will keep your gaming experience a positive one
Before you play, decide how much you can afford to spend. It should be an amount you can comfortably lose without it affecting your life. Never go beyond that budget.
Decide how long you'll play each day or week. Set an alarm. When time's up, stop — even if you're on a winning streak.
Trying to win back what you've lost is one of the biggest mistakes you can make. It almost always leads to even greater losses. Accept the loss and move on.
Taking regular breaks is important. Step away for at least 15 minutes every 45–60 minutes. This helps you make clearer, more mindful decisions.
Never play while under the influence of alcohol, drugs, or extreme stress. In that state, you're more likely to make poor decisions and lose more money.
Gaming should be just a small part of your life. Make sure to leave enough time for family, work, hobbies, and your social life.
33pro takes the protection of minors very seriously. We enforce strict policies and technology to ensure no one under the age of 18 can access our platform.
Monitor your children's online activity. Install parental control software on your devices. Keep your payment details and passwords secure.
If you suspect your child is gambling, contact us immediately: [email protected]
You can use these tools to block gambling websites:
Robust filtering and monitoring. Works across all devices.
Web filtering and time controls. Real-time alerts.
Specifically designed to block gambling sites.
Free gambling blocking software. Easy to install.
Common Questions About Responsible Gaming
Forgotten your 33pro account password? No worries — resetting it is quick and simple:
Step-by-step process:
Password Requirements:
If you're having trouble:
Use a strong, unique password. Don't reuse the same password across multiple sites. Enable two-factor authentication (2FA) for added security.
33pro supports Bangladesh's most popular payment methods. Choose whichever works best for you:
Deposit: ৳500 – ৳50,000 per transaction
Withdrawal: ৳1,000 - ৳50,000 per transaction
Time: Instant deposits, withdrawals in 15 minutes – 2 hours
Fee: Deposit free, 1.5% on withdrawals (max ৳500)
Deposit: ৳500 – ৳50,000 per transaction
Withdrawal: ৳1,000 - ৳50,000 per transaction
Time: Instant deposits, withdrawals in 15 minutes – 2 hours
Fee: Deposit free, 1.5% on withdrawals
Deposit: ৳500 - ৳49,999 per transaction
Withdrawal: ৳1,000 - ৳49,999 per transaction
Time: Instant deposits, withdrawals in 15 minutes – 2 hours
Fee: Free for deposits, 1.8% on withdrawals
Deposit: ৳2,000 – ৳2,00,000
Withdrawal: ৳5,000 - ৳2,00,000
Time: 1–3 Banking Days
Fee: Bank charges apply (typically ৳100–৳500)
Bitcoin, USDT, and other popular cryptocurrencies coming soon.
At 33pro, your safety and well-being are our top priority. Use our responsible gaming tools to stay in control and play with confidence.
For players 18 and over. If you have a problem, seek help.